I-Learn 3 Forum

Assignment not posting to gradebook

We have an assignment that students are completing, but the scores aren't posting to the gradebook. Students claim that their view shows the assignment completed, but in the instructor's gradebook it doesn't even show that there has been an attempt. The class progress page also doesn't show a score. 

Is this an I-Learn 3 problem? A gradebook problem? A settings problem? A couple of weeks ago we noticed that the start date for this assignment was incorrect, so the instructors adjusted that in each section. Maybe that has something to do with it? 

I submitted a fix ticket and categorized it as an LMS/IT problem. Anyone know the best way to fix this?

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